Need to get TNB electricity supply for a house or premises?
This guide explains how to apply for TNB electricity supply, including the application process, required documents, related charges and meter installation.
The actual requirements may vary depending on the type of premises, supply capacity and site conditions.
When Do You Need to Apply for TNB Electricity Supply?
An electricity supply application may be required when a house or premises needs a new electricity connection or when there is a change in the existing electricity supply requirements.
Common situations include:
- New houses or buildings
- Premises without an active electricity supply
- Reapplication in certain situations
- Changes or increases in electricity supply capacity
How to Apply for TNB Electricity Supply
For electricity supply applications up to 100A for single-phase or three-phase low voltage systems, the general process involves several main steps.
1. Appoint an Electrical Contractor
For a new electricity supply application, an electrical contractor is appointed to act on behalf of the applicant and submit the electricity supply application through myTNB.
For Move-In to an existing premises without any change in electricity load, or for Change of Tenancy, the process is different and the electrical contractor appointment step may be skipped.
2. Prepare the Required Documents
The applicant and appointed electrical contractor need to prepare the relevant applicant, premises and electrical installation documents.
3. Complete the Technical Requirements
The appointed electrical contractor will prepare the relevant technical requirements based on the type of supply, premises and electrical installation involved.
4. Submit the Application
The completed application and supporting documents are submitted through the relevant TNB application channel.
5. Pay the Required Charges
After the relevant application requirements have been completed, the applicant needs to settle the required charges before the electricity supply is connected.
These payments may include the Connection Charge, Security Deposit and Stamp Duty, depending on the application.
For more information about the cost components, see our TNB meter installation cost guide.
6. Meter Installation and Electricity Supply Connection
Once the application requirements and required payments have been completed, TNB can proceed with meter installation and electricity supply connection according to the applicable process.
Documents Required for a TNB Electricity Supply Application
The documents required depend on the applicant, premises and type of electricity supply application.
Individual / Domestic Applicant
Common applicant documents may include:
- Completed and signed electricity supply application form
- Copy of the applicant's identification document or passport
- Proof of occupancy of the premises
Proof of occupancy may include documents such as a Sale and Purchase Agreement, tenancy agreement, land title or strata title, depending on the applicant and premises.
If the main occupancy documents are not available, other relevant documents that indicate occupancy of the premises may be considered subject to TNB requirements and review.
Company / Business / Organisation
For an application under a company, business or organisation, the relevant documents may include:
- Completed and signed electricity supply application form
- Identification document of the authorised representative
- Letter of Authorization on company letterhead where applicable
- Company, business or organisation registration documents
- Proof of occupancy of the premises
Additional documents may be required depending on the type of entity, premises and application.
Commercial or Industrial Premises
For certain commercial or industrial applications, additional supporting documents may be required, such as proof of land ownership or consent from the land owner and a Development Order from the relevant local authority.
Documents Prepared by the Electrical Contractor
In addition to the applicant's documents, the appointed electrical contractor prepares the relevant technical documents required for the application.
These may include:
- Form G – Supervision and Completion Certificate
- Form H – Test Certificate
- Relevant electrical drawings
- Location map of the premises
- Pictures of the premises and meter panel location
- Picture of the nearest TNB power supply in relation to the premises
The actual technical requirements depend on the type and capacity of electricity supply applied for.
Charges Before the Electricity Supply Is Connected
Required initial payments need to be settled before TNB installs the meter and connects the electricity supply.
These may include:
- Connection Charge
- Security Deposit
- Stamp Duty
The actual amount depends on the type of application and electricity supply requirements.
Role of the Electrical Contractor in a TNB Application
The appointed electrical contractor handles the relevant technical requirements, including preparation of technical documents, required electrical installation work and submission of the application through the appropriate channel.
The electrical contractor carrying out the work should hold the relevant registration and competency for the electrical work involved.
How Long Does a TNB Electricity Supply Application Take?
The time required is not necessarily the same for every application.
It can depend on factors such as:
- Type and capacity of electricity supply
- Completeness of the documents
- Premises and site conditions
- Technical requirements
- Required payments
- TNB electricity supply connection process
Complete documentation and technical requirements help ensure that the application can proceed through the relevant stages in an orderly manner.
Using myTNB for the Application
myTNB is used for electricity supply applications and related customer actions.
If the application status later requires customer verification or acknowledgement, follow the instructions displayed in the customer's myTNB account.
FAQ
Do I need an electrical contractor for a new TNB electricity supply application?
For new electricity supply applications up to 100A, an electrical contractor is appointed to act on behalf of the applicant and submit the application through myTNB. The process is different for Move-In to an existing premises without a change in load or for Change of Tenancy.
What documents are required for a TNB electricity supply application?
Basic documents generally include the application form, identification documents and proof of occupancy. Companies or organisations may also need registration documents and authorization documents where applicable.
What charges need to be paid before TNB installs the meter?
The required initial payments may include the Connection Charge, Security Deposit and Stamp Duty, depending on the application.
When will TNB install the electricity meter?
TNB can proceed with meter installation and electricity supply connection after the relevant application requirements and required payments have been completed.
Need Help With a TNB Meter Application?
If you need an electrical contractor to handle a new electricity supply application and related meter installation preparation, see our TNB meter application service.
📲 WhatsApp us for an initial review of your TNB meter application requirements.